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Privacy Policy for PDF CSV Converter

Last updated: June 14, 2025

Introduction

PDF CSV Converter ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://pdfcsvconverter.com/ and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

Information We Collect

Personal Information you provide directly:

  • Name and email address
  • Payment information and billing address
  • PDF bank statements you upload for conversion
  • Account credentials and preferences

Document Content:

  • PDF bank statements you upload
  • Financial data extracted from these documents
  • Generated CSV files (temporarily)

Information collected automatically:

  • IP address and browser details
  • Device information and operating system
  • Pages visited and time spent on our site
  • Cookies and similar tracking technologies
  • Usage patterns and service interactions

How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our PDF to CSV conversion service
  • Process your transactions and manage your credit-based account
  • Convert your PDF bank statements to CSV format
  • Send you technical notices and support messages
  • Respond to your inquiries and provide customer service
  • Send marketing communications (with your consent)
  • Improve our Service and develop new features
  • Comply with legal obligations

Document Processing and Security

Secure Processing:

Your uploaded PDF documents are processed using industry-standard security measures and advanced AI technology services to extract and convert your financial data safely and accurately.

Automatic Deletion:

All uploaded PDF files are automatically and permanently deleted from our servers within 2 hours of upload. We do not retain copies of your original documents beyond this period.

Data Protection:

During processing, your documents are handled with strict security protocols. The extracted data is used solely for conversion purposes. Our processing partners maintain high security standards and do not retain or use your data for model training or other secondary purposes.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers:

  • Payment processing services
  • Document conversion technology providers
  • Website hosting and maintenance
  • Analytics and performance monitoring

These providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements:

  • Court orders or legal processes
  • Government requests
  • Protection of our rights and property
  • Prevention of fraud or illegal activities

Business Transfers:

In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience
  • Provide personalized content

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our Service.

Data Retention

We retain your information as follows:

  • PDF Documents: Automatically deleted within 2 hours
  • Account Information: Until you delete your account or request deletion
  • Usage Data: Aggregated and anonymized for service improvement

Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Withdraw consent for data processing (where applicable)
  • Request a copy of your data

To exercise these rights, please contact us at support@pdfcsvconverter.com.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, destruction, or accidental loss. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on our website
  • Updating the "Last updated" date
  • Sending you an email notification (if required by law)

Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes relating to this Privacy Policy will be resolved in the courts of India.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@pdfcsvconverter.com

We will respond to your inquiries within a reasonable timeframe and work to address any concerns you may have.